Privacy Policy

Who we are

This privacy statement describes the privacy practices for Reactive Physio (reactivephysio.com.my).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully. By using reactivephysio.com.my (the “Site”) and/or sharing personal information with Reactive Physio and its community of users, you are accepting and consenting to the practices described in this policy.

Legal bases

You may give us information about you by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you fill in the contact form, utilizing social media functions on our Site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, personal description and professional information.

In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedoms or interests.

E-mail

Note that if you send an e-mail to Reactive Physio, we may retain those communications and your e-mail address in order to reply to your enquiries, fulfil your requests and to improve our services.

Cookies

The Site uses cookies to distinguish you from other users of the Site. This helps Reactive Physio to provide you with a good experience when you browse the Site and also allows us to improve the Site.

Log files

We use our records of the pages users have visited on reactivephysio.com.my to analyze trends, administer the site and track users’ movements. Our records do not contain any personal information about users.

Links

This website contains links to websites owned and operated by third parties. Please be aware that Reactive Physio is not responsible for the privacy practices of these sites. We encourage users to read the privacy policies of other websites. We do not accept any responsibility or liability for the privacy practices of third party websites and your use of such websites is at your own risk.

Who we share your data with

Reactive Physio may share personal information with professional associations, to recommend individuals for professional services. Reactive Physio requires that such parties agree to process such collected information in compliance with this Privacy Policy, and to take reasonable confidentiality and security measures with respect to such collected information.

Reactive Physio may share non-personal information (such as anonymous website use data) with third-parties to assist them in understanding the Site, including usage of the Site and the services Reactive Physio provides and the success of advertisements and promotions.

If Reactive Physio is under a duty to disclose or share your personal data in order to comply with any legal obligations; or to protect the rights, property, or safety of Reactive Physio and its users or others.

Reactive Physio also reserves the right to disclose collected Information that Reactive Physio believes is appropriate or necessary to take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Site, and to exercise or protect the rights, property, or personal safety of Reactive Physio, its users or others.

What rights you have over your data

Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Information security

Unfortunately, any transmission of information via the Internet is not completely secure. Although Reactive Physio does its best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site. Any transmission is at your own risk. Once we received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Contact information

If you have any questions about how Reactive Physio uses your personal data, please contact us at:

Notification of changes

This policy was last updated in May 2023 and is subject to change. Details of any changes will be posted to this page.